Frequently Asked Questions
How do shop updates work?
TCHC releases seasonal offerings in small batches in the online apothecary. On average, the shop will be updated on a monthly basis. Occasionally, the shop will be closed; so that we may catch up on mailing orders, take time to restock and rest. Sign up for newsletter at bottom of page to be in the know about our next shop update!
What is Community Supported Herbalism?
CSH or Community Supported Herbalism is exactly how it sounds. The community members coming together to support local herbalist. Modeled after CSA or Community Supported Agriculture — instead of receiving a box of seasonal vegetables, you will receive a box of seasonal plant medicines. A new offering for 2021, TCHC will be offering quarterly CSH wellness boxes. Stay tuned for more details on how to sign up. To sign up for, or simply learn more about, our new CSH offering click here.
Where do you source product ingredients?
TCHC puts planet before profit. This is especially highlighted in the amount of care and intention put into sourcing the highest quality ingredients for our products. First and foremost, growing or foraging as much as we can from our 20 acre farm and our neighbors 98 acre property. Neither of which use any chemicals on the land. We grow using KNF and beyond organic techniques. All other plant material, honey and beeswax are all sourced locally via other small scale Michigan based farms or foragers. Any store bought menstruums (oils, vinegars or spirits) are all organic. All our offerings are free from essential oils.
Are your products organic?
We are not certified organic, nor do we ever plan to be. We know the techniques we are using go above and beyond organic requirements. Soil health is a top priority here at April Rain Acres. Organic does not mean sustainable. We focus more on regenerative practices than anything else. Even now the word “regenerative” is being overused, just as the word “organic” has come to be. I highly suggest knowing your farmer or herbalist — if we have not met yet, please do reach out. I am pleased to make your virtual acquaintance and answer any specific questions you have about our farming techniques.
Shipping Policy:
Most orders ship within 3-8 business days. During busy times of the year please allow closer to two weeks for processing time. Shipping costs are calculated automatically at checkout. You will be refunded if overcharged on postage. All orders ship USPS priority mail and comes with tracking number + $50 insurance.
Are your packaging materials eco friendly?
Yes! Planet over profit — from farm to bottle and beyond. We use post consumer, recycled materials whenever possible. We avoid plastic whenever possible (plastic lids are necessary for vinegar based offerings). Our glass bottles are made in USA and sourced from Porter Bottle Co. A family owned business, that has been serving the Detroit metro area for over 80 years.
Do you ship internationally?
Unfortunately, not at the moment! Thanks for your interest.
Return & Exchange Policy:
We do not do returns or exchanges. Unless your order was improperly fulfilled. USPS provides $50 insurance for packages damaged during delivery process. Please reach out if you are not satisfied with your purchase for any reason. We want you to be happy!
Do you offer any forms of herbal education?
For the first time, starting March 26th 2022 — we are thrilled to announced our : Regenerative Herbalism Immersion. Happening at the Yellow Moon Yurt which continues to find new ways to serve community as a healing arts center. Where we plan to host all sorts of classes, including ones taught by guest teachers. Any upcoming events will be listed on our calendar. Please sign up for our newsletter at bottom of page to be in the loop!
